🌿 Frequently Asked Questions (FAQ)
🌱 Do you sell on a yearly basis?
Yes! Our dried seeds and herbs are available at all times directly from our online store.
Our potted plants return every spring, depending on the weather conditions and the production schedule.
🌿 Do your products contain chemical pesticides?
No. All our products — seeds, seedlings and herbs — are grown without chemical pesticides .
We favor a natural and environmentally friendly approach, using ecological and artisanal farming methods.
📦 How does delivery work?
- Seeds and dried herbs: shipped year-round by mail.
- Economy delivery available for small formats (envelopes).
- Potted plants are delivered only in the spring and depending on weather conditions.
You will receive a confirmation email as soon as your order is shipped.
🛒 Can I pick up my order in person?
Yes! Local pickup in Gatineau is offered for all orders, by appointment.
Details will be sent to you by email after your purchase.
🌾 Where do your seeds come from?
Our seeds come mostly from our own crops or from trusted Canadian producers.
They are tested, sorted and packaged by hand here in Gatineau.
🍃 How are your dried herbs prepared?
Our herbs are hand-harvested and then naturally dried at low temperatures to preserve their aroma and color.
They are then packaged in resealable bags to maintain their freshness for longer.
💌 Do you offer free delivery?
Free delivery is offered above a certain amount (displayed at checkout).
For small orders, we offer an economical price for seeds and dried herbs.
🕓 When will your potted plants return?
Our potted plants return every spring 🌸
Pre-orders usually open around mid-April , depending on the weather and production.
Subscribe to our newsletter to be notified when plant season returns!
📧 How can I contact you?
For any questions, you can write to us via the Contact page of the website or at the following address:
📩 sales@semisseigneurie.ca